Customer Service Team Member
Company: PantherForge Inc.
Location: Raleigh
Posted on: July 11, 2025
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Job Description:
PantherForge, Inc. is a customer relations firm in the Raleigh,
NC area that specializes in innovative sales solutions that
capitalize on quality customer service and direct communication. We
take pride in a customer service and sales approach that hones in
on the customer’s needs, wants, and ultimate satisfaction. Although
the sales industry typically involves mass media outreach
campaigns, we believe that the best way to ensure long-term
customer retention is to provide thoughtful, hands-on, and ongoing
sales and customer support that adequately meets customer needs
while exceeding their expectations. Due to our personalized
approach to customer service, we have seen substantial growth in
our profit margins and customer acquisition over the last year. We
are now aiming to expand our operations into 5 new locations over
the next 18 months and to continue to acquire new markets and
customers across the country. Because of these goals, we are in
need of new Customer Service Team Members to join our up-and-coming
team! As a Customer Service Team Member with PantherForge, Inc.,
your core responsibilities include forging quality relationships
with prospective customers, assisting in the scheduling of
installation appointments, troubleshooting customer inquiries and
closing sales. You will learn vetted sales techniques, customer
service strategies, and customer relations methods that will help
you be successful in this role.
Keywords: PantherForge Inc., Wilson , Customer Service Team Member, Customer Service & Call Center , Raleigh, North Carolina
