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Shelter Manager

Company: Wesley Shelter
Location: Wilson
Posted on: May 9, 2022

Job Description:

This position contributes to program planning, oversight and evaluation, facility, security, and takes lead responsibility on specific areas of program and facility management. The Shelter Manager will coordinate and provide services and support to women and families living in the shelter with an emphasis on consistent, collaborative, survivor-centered, empowerment-based, high quality services for all shelter guests.Ensure continual staffing of residential facility 24/7/365 by coordinating schedules of on-site, on-call, and relief shelter staff and related back-up staff.At the direction of the Executive Director, facility management and security.Work with other shelter staff to organize and manage inventory supplies and program materials at the shelter.Maintain detailed records on shelter maintenance and repair needs and oversee repair and maintenance projects.Maintain clear and consistent documentation in confidential database in accordance with agency policy and practice.Participate in case management consultation, program planning and supervision, and in case sharing meetings as needed.Submit reports and information as needed for reporting to funders, board of directors, and others.Contribute to a positive working environment for staff and volunteers.Provide routine on-call coverage including nights, weekends, and holidays in rotation with direct service staff.Maintain absolute confidentiality of information, written or verbal according to Wesley Shelter, Inc. policy and legal requirements.Provide a de-escalation and conflict mediation for shelter guests.Work with shelter guests to ensure cooperation and safe conditions for residents and staff.Fairly and consistently implement shelter and agency policies and practices.Arrange and provide transportation for shelter guests and their families.Provide coverage of 24/7/365 crisis hotline, as needed.

Keywords: Wesley Shelter, Wilson , Shelter Manager, Executive , Wilson, North Carolina

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