General Manager

Company: Wisler Plumbing, Heating, Cooling and Electric
Location: Rocky Mount
Posted on: May 3, 2025

Job Description:

At Wisler Plumbing, Heating, Cooling and Electric, we've been serving Roanoke, Franklin County, and the Smith Mountain Lake area since 1986. Founded on principles of fairness, integrity, and hard work, we've built a team that thrives on mutual respect, accountability, and a drive to deliver excellence. If you're looking to learn a trade that lasts a lifetime with a company that values and invests in its people, this is the opportunity for you.What's in it for You?

• Competitive Pay: $140,000-$180,000 annual salary, with profit-sharing opportunities
• Career Advancement: Be at the helm of a high-growth leader in the home services industry.
• Supportive Leadership Environment: Collaborate with a high-performing leadership team dedicated to operational excellence.Why You'll Love It Here
  • Visionary Leadership: At Wisler, your strategic thinking and decision-making will shape our organization's future.
  • Collaborative Culture: Work with a motivated team committed to exceeding goals and providing exceptional service.
  • Employee-Focused: We prioritize low turnover and high morale, creating a thriving and supportive work environment.
  • Service Excellence: Join a company that proudly upholds a 100% satisfaction guarantee for its customers.Your New RoleAs the General Manager, you'll oversee day-to-day operations, guide a dynamic leadership team, and drive organizational growth through strategic planning and accountability. Reporting directly to the President, you'll manage key stakeholders, including shareholders, employees, and customers, while ensuring operational and financial excellence.Key Responsibilities:
    • Leadership and Team Development (60%):
      • Mentor and hold leadership accountable through weekly meetings and clear communication.
      • Ensure all managers understand and execute their roles in the company plan.
      • Oversee and assist the Service and Production Manager, Sales and Marketing Manager, and Administrative Manager.
      • Conduct performance evaluations and maintain high employee morale.
      • Financial Oversight (25%):
        • Develop and execute approved business plans to achieve budgeted sales and profits.
        • Ensure fiscal responsibility, including maintaining accounts receivable under seven days and inventory under 1% of sales.
        • Make capital expenditure decisions and maintain staffing ratios aligned with budget goals.
        • Operational Excellence (15%):
          • Partner with leadership to establish and refine policies, standards, and goals.
          • Uphold legal and operational best practices to ensure quality and minimize liability.Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
            • Minimum of 10 years of experience at a director level or higher.
            • Proven track record managing $10M+ in revenue.
            • Bachelor's degree required; master's preferred.
            • Strong background in customer service and service industries (Electrical/HVAC/Plumbing preferred).
            • Clean background and driving record.
            • Willingness to relocate within a 45-minute commute if not already local.Wisler is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Keywords: Wisler Plumbing, Heating, Cooling and Electric, Wilson , General Manager, Executive , Rocky Mount, North Carolina