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Senior Quality Assurance Manager

Company: UTC Aerospace Systems
Location: Wilson
Posted on: September 19, 2018

Job Description:

Senior Quality Assurance Manager

Apply NowBusiness Unit UTC Aerospace SystemsReq ID 73060BRDate posted 09/18/2018City WilsonState/Province North Carolina

When the global aerospace community looks for ideas and solutions to its biggest challenges, they turn to the people of UTC Aerospace Systems. We design, invent and deliver the most advanced and diverse range of aerospace systems on the market. We are inventors. We are manufacturers. We work in space exploration, commercial air travel, defense and rescue applications. Always learning and pushing the boundaries, we are an undisputed industry leader that continually sets the bar higher and higher. Come soar with us.

You could be a great fit for our Quality organization if:
You take immense satisfaction and pride in the quality of your work.
You're the first to point out opportunities for continuous improvement (even outside of work---not at all to the annoyance of your friends and family).
You understand the absolute importance of adhering to compliance---all while making your customers (and boss!) super proud by achieving a zero-defect quality delivery plan.

OK. We got it. You live and breathe Quality. So do we! For us at UTC Aerospace Systems, quality is personal. People's lives and safety depend on the quality of our products. From the child flying for the first time, to the men and women who save lives, to the astronaut exploring outer space - what we do matters, every day. If you checked the boxes above, we invite you to join the Quality organization as we work to be the best aerospace company for the world by delighting our customers with 100 percent on-time delivery and zero defect parts.

UTC Aerospace Kidde is seeking a Senior Quality Assurance Manager in Wilson, NC, to manage a team of Product Quality Engineers that work in the Aerospace Fire Suppression Industry. This position manages employees performing quality engineering activities to ensure that production and quality systems, special processes, products and services meet contract requirements and applicable regulatory agency and government regulations. The ideal candidate will have the necessary Quality Engineering skills to implement measurable results within the UTC Aerospace Quality Organization. The candidate will implement the strategic and tactical improvement activities that directly affect the UTAS-Wilson Operations and Business Units.

Primary Responsibilities:
Provide quality engineering support, conduct technical investigations, perform relentless root cause analysis, and implement immediate risk containment measures and systemic mistake proof solutions to improve quality, cost, and delivery performance.
This position requires strong oral communication skills and computer skills with the ability to summarize complex issues into executive level presentations.
This position also requires the successful candidate to be an energetic and enthusiastic individual who will interface cross functionally within UTAS operations/ manufacturing / design / procurement / and the supply base.
Review manufacturing processes
Collaborate with internal customers on process improvement and value enhancement opportunities
Experience with Advance Product Quality Process (APQP) and New Product Introduction
Promote the use of customer preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing)
Measurement System Analysis and FMEA (Failure Mode and Effects Analysis)
Manage the development and refinement of Design and Process FMEA's (Failure Mode and Effects Analysis)
Review documentation of inspection results across all areas. In appropriate functional areas, this refers to supporting inspection and test status requirements defined by regulations, engineering product specifications or Control Plans, PPAP approval or product warrant submission
Monitor and report on product quality and performance, understanding any commercial issues and impacts
Manage Key Performance Indicators (KPIs)
Manage customer PPM (Parts per Million), supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators
Lead quality audits
Ensure compliance and assist with adherence to the Quality Management System (AS9100/ISO9001)
Implementing, monitoring, approving and/or closing FAI approvals, UPPAP requirements, sampling plans, and projects in the supply base.
Report outs on plan and progress will be made to executive team on a regular basis.
Travel will be required to aid supplier in training and closing actions.
Working knowledge of DFMEA, PFMEA, measurement systems analysis, process control plans, process flows, key process input/output analysis, and first article reports (AS9102).
Responsibilities will also include supporting/leading quality meetings/reviews and weekly stand up meetings in front of Quality Executive Leadership.
Responsible for quality improvement projects with the target to close the gap on "best in class" processes.

Basic Qualifications:
10 years of operations leadership roles with experience in a Quality leadership position desired.
A strong background in QMS and application of measurement, analysis & CI tools.
Strong operations background suitable to the facility production processes.
Demonstrated problem solving skills, RCCA.
Experience performing Design of Experiments (DOEs).
Six Sigma Black Belt training or certification preferred.
Experience in quality system, project management, product or technical process
Strong computer skills.
Strong communication skills and experience with cross-functional teams. Demonstrated leadership capability.
Nothing matters more to UTC Aerospace Systems than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.
Experience with advanced aerospace/defense components manufacturing, machining, and assembly.
Experience with quality management system auditing and inspection of aerospace products is desirable
Experience working with and communicating with senior leaders and executives

Education: Bachelor's degree in Engineering/Business Management or related field and 5 years of experience in Quality (aerospace/automotive industry or related)

Nothing matters more to UTC Aerospace Systems than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen


United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Note to candidates regarding interview scams: We'd like to make it clear that UTC Aerospace Systems never asks candidates for money. If you've been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. Please report any suspicious activity to Talent Acquisition.

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Keywords: UTC Aerospace Systems, Wilson , Senior Quality Assurance Manager, Executive , Wilson, North Carolina

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