WilsonRecruiter Since 2001
the smart solution for Wilson jobs

Virtual Experienced Tax Preparer

Company: Intuit
Location: Wilson
Posted on: October 14, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Wilson , Virtual Experienced Tax Preparer, Other , Wilson, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Deliver Food with Uber Eats
Description: Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. Youll earn by (more...)
Company: Uber Eats
Location: Wilson
Posted on: 10/22/2020

Truck Drivers Dedicated - No Touch Drops
Description: Dedicated - No Touch Drops DEDICATED DRIVING POSITIONS EARNING POTENTIAL 70,000 Call 877-920-6820 or apply online below today. We are
Company: Premier Transportation
Location: Wilson
Posted on: 10/22/2020

Licensed Medicare Insurance Sales - Remote
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Wilson
Posted on: 10/22/2020


Instacart is Now Re-Hiring for Grocery Delivery Car Required
Description: Grocery Delivery Car Required - InstacartFULL-SERVICE SHOPPERWhy shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, (more...)
Company: Instacart
Location: Wilson
Posted on: 10/22/2020

Company Truck Driver CDL A
Description: Job Description: 10 10 CDL-A Company Truck Driver Jobs If you are a professional driver who prides themselves on providing first-class service, then Brown Trucking has the opportunities for you We (more...)
Company: Brown Trucking
Location: Wilson
Posted on: 10/22/2020

Truck Driver / Home Daily
Description: Pay starts at 21.45 Logistics done differently.Ranked as the 1 North American logistics company according to Transport Topics, XPO Logistics is among the most admired companies in the world according (more...)
Company: XPO Logistics
Location: Wilson
Posted on: 10/22/2020

Deliver Food with Uber - Flexible Gig
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Wilson
Posted on: 10/22/2020

Remote Experienced Tax Associate - Seasonal
Description: OverviewIf you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.-- You'll advance our (more...)
Company: Intuit
Location: Wilson
Posted on: 10/22/2020

Tractor & Trailer Mechanics Needed
Description: Tractor Trailer Mechanics Needed Premier Transportation has immediate openings
Company: Premier Transportation
Location: Wilson
Posted on: 10/22/2020

Pizza delivery job (8836) - Earn up to $15 with tips
Description: Domino's Pizza--seeks exceptional people to join our team We are currently hiring expert--delivery drivers--for our--Sharpsburg location. We are looking for people with great personalities and positive (more...)
Company: Domino's
Location: Wilson
Posted on: 10/22/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Wilson RSS job feeds