Wilson Full Time Customer Service Work At Home
Company: Qurate Retail
Posted on: May 3, 2021
Job Description Details
Our Customer Service Specialists make someone's day every day! Shop
with our QVC customers by leading them through their sales
purchases, solve customer issues, assist with returns, refunds and
exchanges, and interpreting customer accounts while communicating
and providing an interaction that is fun and personal.
ARE YOU OUR NEXT CARLAN?
At QVC, we like to refer to our best Customer Service Specialists
as CARLAN. We count on CARLAN to contribute to the everyday success
of our Order Services and Customer Service teams by demonstrating
C- Customer Advocacy
L- Leader of Self
We are looking for CARLAN in all our future Team Members and want
to talk to those who feel passionate and excited about what they
can bring to our team!
These are Full Time positions (40 hours/week). Team members will
have a set schedule equaling 40 hours a week, includinga set
Previous experience in order service and/or customer service
Must have a high school diploma or GED equivalent
Ability to learn, retain and employ multiple order entry systems
and support various brands
Must be able to sit for long periods of time (at a computer,
speaking with customers)
Strong PC skills to include: Internet, Microsoft Windows, and
Strong organizational, detail orientation and follow through
Strong communication skills and a desire to build customer
Must meet the QVC Work at Home System Requirements
Must be able to attend four (4) week training
Our Work at Home Team Members are asked to have and maintain all
the necessary system requirements to ensure a good experience for
our customers. A full spec list will be provided after your
interview. Here are a few of them:
Computer and headset compatible with QVC specifications.
High-speed internet connection. For the sake of call quality,
satellite, broadband, wireless or dial-up services are not an
Microsoft Operating System. Mac/Apple products and notebooks are
QVC is proud to offer a new compensation step plan, that allows you
to receive incremental pay increases periodically throughout the
year, and the duration of your employment.
The Customer Service Specialist starting rate is $13.25/hr and will
increase every 3 months for your first year. From there, you will
automatically receive an increase every 6 months!
About QVC, Inc
QVC, Inc., exceeds the expectations of everyone we touch by
delivering the joy of discovery through the power of relationships.
Every day, in nine countries, QVC engages millions of shoppers in a
journey of discovery through an ever-changing collection of
familiar brands and fresh new products, from home and fashion to
beauty, electronics and jewelry. Along the way, we connect shoppers
to interesting personalities, engaging stories, and award winning
customer service. Based in West Chester, Pa. and founded in 1986,
QVC has more than 17,000 employees and has retail operations in the
U.S., Japan, Germany, United Kingdom, Italy, France, and through a
joint venture in China. Worldwide, QVC engages shoppers on 14
broadcast networks reaching approximately 370 million homes, seven
websites, and 220 social pages. Visit to learn more.
QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc.
(NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the
Cornerstone brands (collectively, "Qurate Retail Group"), as well
as other minority investments. Qurate Retail Group believes in a
third way to shop -- beyond transactional ecommerce or traditional
brick-and-mortar stores -- and is #1 in video commerce,#3 in
ecommerce in North America and #3 in mobile commerce in the U.S.
(according to Internet Retailer). For more information, visit .
QVC, Q, and the Q Ribbon Logo are registered service marks of ER
As an equal opportunity employer, Qurate Retail Group is
committed to a diverse workforce and is also committed to a
barrier-free employment process. In order to ensure reasonable
accommodations for individuals pursuant to applicable law,
individuals that require accommodation in the job application
process for a posted position may contact us at CareersUS@QVC.com
Click Apply and log in with your existing account or create an
account. This will allow you to check the status of your
application at any time and receive the most up to date
communications from our Talent Acquisition team.
Keywords: Qurate Retail, Wilson , Wilson Full Time Customer Service Work At Home, Other , Wilson, North Carolina
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