FT Customer Service Representative - Work From Home

Company: Hot Topic
Location: Wilson
Posted on: June 9, 2021

Job Description:

[Call Center / Remote] - North Carolina Residents Welcome / Competitive pay / Available to work early mornings-evenings-weekends-and/or-holidays - As a Customer Service Rep you'll: Field a high volume of calls-emails-and-social media inquiries-resolving customer issues-and-provide amazing service to all inbound calling customers; Monitor phone queue to ensure proper coverage is maintained at all times; Respond to emails-live chat-and-social media inquiries in a way that reflects the brand voice; Use product knowledge to suggest items to customers and properly inform them on product choice; Maintain all quality-productivity-reliability-and-sales performance standards...Hiring Fast >>

Keywords: Hot Topic, Wilson , FT Customer Service Representative - Work From Home, Other , Wilson, North Carolina

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