WilsonRecruiter Since 2001
the smart solution for Wilson jobs

Infrastructure and Collaboration Lead

Company: LanceSoft Inc
Location: Wilson
Posted on: November 18, 2022

Job Description:

Title: Infrastructure and Collaboration Lead
Location: Location: Open (East Coast preferred - near to CT or NC) PERSON HAS TO BE ONSITE WHEN NEEDED
Duration: 6 Months
-
Summary of Work:
most important is:
-


  • Senior Office 365 administrator
  • Teams Administration (a plus)
  • Team Voice - (a big plus)
  • Working knowledge of Enterprise infrastructures
  • Active Directory
  • Azure AD connect
  • Azure AD
  • PowerShell Scripting

    -
    Description:
    -
    Infrastructure and Collaboration lead
    Scope


    • Ensure all Collaboration and Infrastructure services to the customer are simple, user friendly and effective while minimizing cost to the business.
    • The role is accountable for all client facing Infrastructure core services. - This includes Microsoft Enterprise services (Active Directory), Office 365 services, Azure AD, Intune and Single Sign On.
    • Escalation points for troubleshooting and problem management for tickets escalated from the Service Desk.

      Key Responsibilities


      • Escalation point for troubleshooting and problem management for tickets escalated from the Service Desk.
      • Ensure that all tasks are documented, and project focus maintained in accordance with departmental instructions and Standard Operating Procedures (SOPs).
      • Responsibility for ensuring that performance of the client facing systems is continuously monitored, measured and reviewed to prevent future issues.

        -
        Qualifications
        Education and Experience:
        -

        • Undergraduate degree in computer science, mathematics, engineering, business, or a related field required.
        • Bachelors is preferred but not required. Major focus is on O365 administration.
        • Azure Active Directory
        • A minimum of 10 years' experience in information technology.
        • A minimum of 5 years' experience facilitating the development and implementation of business initiatives and projects based on organizational objectives.
        • Involvement in creating technology solutions to solve business problems across multiple divisions or regions.
        • Demonstrated track record of understanding the operations and business process of life sciences Business Client Groups and Backoffice supporting functions
        • Demonstrated experience ITIL framework

          Necessary Knowledge, Skills and Abilities:


          • Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization.
          • Client-facing skills and effective building of internal and external relationships.
          • A strategic thinker focused on business value results that utilize technical solutions.
          • Skilled at problem-solving to achieve win-win outcomes.
          • Strong communication skills in writing, speaking, and presenting.
          • Understands the IT industry, e.g. emerging technologies and trends, industry standards, solution architecture, and the vendor landscape.
          • self-motivated.
          • Accepts ownership and welcomes responsibility.

Keywords: LanceSoft Inc, Wilson , Infrastructure and Collaboration Lead, Other , Wilson, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Wilson RSS job feeds