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Payroll Operations Analyst

Company: Truist
Location: Wilson
Posted on: May 16, 2023

Job Description:

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:
1st shift (United States of America)

Please review the following job description:

**This position must sit on site in Wilson, NC 2-3 days a week**

Maintain a high level of expertise and knowledge in the area of Payroll Operations, as well as Truist Policy and Procedures and IRS Guidelines. Maintain thorough knowledge of Final Pay State Law, Terminations, Overpayments, Interim Payroll preparation & balancing for a complex in-house, multi-state payroll. Communicate with all staff members to enhance efficiencies within the team as well as with other lines of business. Have a global view and conceptual understanding of overall Human Resources Operations. Meet critical timeline of events to execute the payroll operations process. Perform a wide variety of controls and audit functions to ensure the integrity of information in the payroll system.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Process terminations timely and accurately, including the manual calculation of notice pay, separation pay and vacation. Adhere to final pay state law requirements for a multistate organization.
2. Process daily recovery payments, tracking payments on overpayment schedule and making the needed G/L entries. Request W2-C when overpayment has been satisfied, if needed.
3. Calculate current year and prior year overpayments including tax adjustments. Calculate year-end partial payment allocations to be loaded to Workday via enterprise interface builders. Calculate gross-up for overpayments paid in full after it has crossed years. Manage collections for active teammates overpaid while on a Leave of Absence or other compensation errors and collect through payroll. Process ACH Reversal or Deletions. Calculate and process Markdowns.
4. Manage signing bonus process for terminated teammates and coordinate with the line of business for repayment according to contractual agreement.
5. Analyze reporting from RMS and the Overpayment Log monthly and quarterly to detect reconciling items. Create recovery templates for upload to the RMS system.
6. Process ACH rejections to ensure teammate funds are re-deposited timely or issue manual check if necessary.
7. Following all payroll policies and procedures for placing a stop pay for lost/stolen checks and record these within the CMOL system. Issue manual checks and make G/L entries as needed.
8. Manage the Off-Cycle Interim Payroll by adhering to the Interim Pay Policy Guidelines; verifying request, importing retro, key transactions and balance the payroll. Work closely with the Legal Department in regards to settlement payments and overtime back pay request for the Interim Payroll.
9. Maintain a wide variety of payroll information, files and records in written and electronic formats for the purpose of providing an up-to-date reference and audit trail for compliance.
10. Perform testing for all Workday upgrades and configuration changes.

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Associate's degree or equivalent education or related training
2. Two years of experience in related area of discipline
4. Ability to perform payroll calculations such as taxes for manual checks and pay rate for various adjustments
5. Demonstrated proficiency in computer applications such as Microsoft Office software products with a strong Excel skillset
6. Strong analytical skills, reasoning and organizational skills
7. Expert ability to identify, analyze, and resolve issues and draw sound conclusions
8. Ability to communicate effectively across multiple levels within the organization, including excellent written and verbal communication
9. Accomplished organizational and time management skills to successfully manage multiple priorities at a given time and deliver excellent results with a sense of urgency
10. Strong math aptitude with ability to grasp general accounting and financial concepts

Preferred Qualifications:
1. Payroll experience

2. Workday experience or other payroll systems experience


Constantly (More than 50% of the time)
Occasionally (Less than 25% of the time)
Occasionally (Less than 25% of the time)
Occasionally (Less than 25% of the time)
Up to 10 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Keywords: Truist, Wilson , Payroll Operations Analyst, Professions , Wilson, North Carolina

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