FT Customer Service Agent (Work From Home)
Company: Allied Benefit Systems
Location: Wilson
Posted on: July 31, 2022
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Job Description:
[Call Center / Remote] - Anywhere in U.S. / Competitive Pay - As
a Customer Service Agent you'll: Confer with members and providers
by telephone to provide information about employee benefit plans
and/or claim issues; Take a minimum of 50 to 100 calls per day
depending on queue assignment; Keep records of member and provider
interactions and transactions, recording details of inquiries,
complaints, and comments, as well as actions taken; Refer
unresolved members' or providers' inquiries to designated
departments for further investigation; Complete adjustment request
forms, accident detail forms, other insurance (OI) forms and
temporary change of address records...Hiring Fast > >
Keywords: Allied Benefit Systems, Wilson , FT Customer Service Agent (Work From Home), Sales , Wilson, North Carolina
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